He doubted the Seagate dashboard.īelow are the troubleshooting steps that resolved the issue:Ĭhecked the same external seagate 1TB on another mac thin air system and the harddrive was working fine.Ĭhecked a different seagate external hard drive on the Mac pro notebook and the external drive is not showing up in the finder or on desktop.Ĭhecked in Finder preferences>General>and ensured that 'external disks' is checked under (show these items on the desktop.Ĭhecked the disk utility on the MacBook Pro and the external drive is detected however it is not mounted.Īs per customer input suspected could be some hard drive application that is causing, removed the seagate dashboard application however, still same. He did say it could be due some software corruption because he clicked something and probably something got installed.
My bro did some clicking after that he says the Seagate 1 TB Backup Plus external hard drive was showing up in finder and desktop on his MacBook Pro.
